Responsible Gaming

Last Updated: January 28, 2026

Responsible Gaming: Understanding Our Core Commitment

At Pak Win, responsible gaming isn’t just a policy—it’s our fundamental promise to every player. We recognize that gambling should be an entertainment activity, not a pathway to financial or personal harm.

Age Verification and Legal Requirements

In Pakistan, the legal gambling age is strictly 18 years. Our platform implements rigorous age verification processes:

• Government-issued ID verification

• Multiple document cross-referencing

• Advanced age authentication technology

• Mandatory age declaration during registration

• Immediate account suspension for false age declarations

Financial and Time Management Strategies

Deposit Limits Players can set personalized daily, weekly, and monthly deposit restrictions:

• Minimum daily limit: PKR 5,000

• Maximum monthly limit: PKR 100,000

• Instant self-imposed limit adjustments

• 24-hour cooling period for limit increases

Time Management Controls

• Session time tracking

• Mandatory breaks after continuous 2-hour gameplay

• Automatic logout mechanisms

• Customizable session duration alerts

Recognizing Problem Gambling Warning Signs

Behavioral Indicators

• Increasing time spent gambling

• Neglecting personal or professional responsibilities

• Lying about gambling activities

• Borrowing money to continue gambling

• Chasing losses consistently

Financial Red Flags

• Unexplained financial difficulties

• Selling personal assets to fund gambling

• Significant unexplained withdrawals

• Maxing out credit cards or loans

• Constant requests for financial assistance

Emotional and Social Warning Signs

• Increased anxiety or depression

• Social withdrawal

• Mood swings related to gambling outcomes

• Relationship tensions

• Loss of interest in previously enjoyed activities

Support Resources and Helplines

National Support Channels

• Mental Health Helpline: 1166

• Emergency Services: 15

• Umang Mental Health: 042-111-786-264

International Resources

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Controls

Self-Exclusion Options

• Temporary account suspension (1-6 months)

• Permanent account closure

• Complete platform exclusion

• Irreversible self-ban mechanisms

Advanced Platform Controls

• Realistic reality check notifications

• Comprehensive transaction history

• Transparent win/loss reporting

• Mandatory cooling-off periods

Treatment and Professional Help in Pakistan

Counseling Resources

• Pakistan Psychiatric Society counseling

• Mental health professionals specializing in addiction

• Online and in-person treatment programs

• Confidential consultation services

Family Support and Education

Resources for Families

• Educational workshops

• Support group recommendations

• Communication strategy guides

• Understanding gambling addiction dynamics

Our Commitment to Player Welfare

Pak Win is dedicated to:

• Transparent gaming practices

• Continuous responsible gaming education

• Player protection technology

• Collaborative approach with mental health professionals

Contact Information

• Official Website

• Email: [email protected]

• Phone: +92 3125678901

• Address: Office 234, I-8 Markaz, Islamabad, Federal Capital Territory 44000

Remember: Gambling should be a form of entertainment, not a solution to financial challenges. If you or someone you know struggles with gambling addiction, seek professional help immediately.